Contact Us
Get in touch with the Screentell team for product support, feature requests, bug reports, and business inquiries.
Have questions, feedback, or need assistance with Screentell? We are here to help. Screentell is built with a commitment to empowering creators with high-performance, privacy-first screen recording and cinematic video editing tools.
Direct Support Channels
Customer & Technical Support
Questions about recording, exporting, 3D effects, or troubleshooting.
support@screentell.comBilling & License Inquiries
Subscriptions, lifetime licenses, invoices, or refund assistance.
support@screentell.comFounder & Direct Feedback
Reach out directly to Shawn for product feedback or partnership ideas.
@ShawnHacks on X / TwitterResponse Time & Support Hours
We review inquiries continuously and strive to respond within 24 business hours. For urgent billing or recording issues, please include your browser version and OS in your email so we can diagnose and resolve your request swiftly.
Company Entity
- Product: Screentell (https://screentell.com)
- Company: Crownbyte LTD
- Location: Delft, Netherlands
- Founder & Lead Developer: Shawn (@ShawnHacks)